Visitor pre-registration

Home|Visitor pre-registration
To visit Mokkiten Japan 2023 and Wood Wonderland 2023 co-sponsored, you must pre-register (free of charge), and must bring and wear one printed “Visitor badge” by the following process.
Under 15s do not need to pre-register but must be accompanied by a parent or guardian with a visitor badge.

Flow from pre-registration to visit

STEP1. Visitor Pre-registration

Click the button at the bottom to go to the pre-registration site and fill out the registration form.
* Registration is required for each person.
* Pre-registration is not required for those under the age of 15.
* Email address is required for registration. You can also register multiple family members using the same email address.
* First, please set your registration email address so that you can receive an automatic email from “@tenjikai-uketsuke.com”, before proceeding with the registration process.
* Recommended browser for registered sites
Windows: Edge, chrome / MAC: safari, chrome / iPhone: safari, chrome / Android: chrome

STEP2. Print your “Visitor Badge”

Please print out your “Visitor badge” issued and displayed on the web after registration is completed on A4 white paper at 100% magnification without any margins and monochrome.
* Please prepare your own A4 size white paper. Do not print the badge on thick paper.
* The visitor Badge is valid only for registered users. Copying, lending, borrowing, and exchanging the visitor badge is strictly prohibited.

STEP3. Confirmation of registration completion email

You will automatically receive a visitor pre-registration completion email to your registered email address. Please confirm your registered details.
If necessary, you can correct your registered information and reprint your visitor badge from the URL provided in the email, before visiting the exhibition.
* If you register the address incorrectly, the completion notification email will not be sent. Please pre-register again or contact to the support desk by email at the below with your basic info. Also check your spam folder.
* If you use your address to register multiple people, you will receive multiple emails at the address you registered.

STEP4. Smooth entry with the Visitor Badge

Please bring your visitor badge to the venue.
The barcode on your visitor badge must be scanned before admission at least once each day near the entrance door inside.
Put it in the holder provided near the entrance and wear it around your neck.
* There is no exit procedure.
Contact
Mokkiten Japan 2023 the Exhibition Office – Pre-registration Support Desk
email : support@[at]j-w-m-a.jp *Please remove [at] when sending email.

FAQ about Pre-registration

Q.
Is it possible to copy one visitor badge and allow other people to enter?
A.
Registration and visitor badge are required for each person. Copying, lending, borrowing, and exchanging the visitor badge is strictly prohibited.
Q.
Can I correct the registered information?
A.
You can correct it from the URL in the registration completion email.
Q.
I am planning to visit on multiple days. Do I need to register and print my visitor ID many times?
A.
No need. The visitor badge is valid for 4 days during the session. However, the barcode on your visitor badge must be scanned before admission at least once each day near the entrance door inside.
Q.
I haven’t received the registration completion email.
A.
Possible causes are as follows. please confirm.
– Is it not sorted to your spam folder? ⇒ Please check it.
– Is it not the reception restricted? ⇒ Please set the reception permission of “@ tenjikai-uketsuke.com”.
– Is the registered email address correct? ⇒ Please re-register as a pre-registration from the beginning and enter the correct address.
Q.
Are there any precautions to take when printing the visitor badge?
A.
Be sure to print in black and white on regular thickness A4 size white paper at 100% magnification without any margins and monochrome.
Q.
Can I print my visitor badge at a later date after completing registration?
A.
You can redisplay the visitor badge print screen and print it from the URL in the registration completion email.
Q.
I can register, but I cannot print the visitor badge.
A.
To print it from your smartphone, please try using the network print service of the multifunction printer at a convenience store.
If you cannot print by all means, please complete the registration before coming to the venue. At the reception counter, the staff will confirm the registration details and will help you issue the visitor badge. Please note that it will be manned and will take some time.
Q.
I forgot to bring my printed visitor badge to the venue.
A.
At the reception counter, the staff will confirm the registration details and will help you reissue the visitor badge. Please note that it will be manned and will take some time.
Q.
I couldn’t visitor pre-register on the web. I don’t even have a printer.
A.
Please register by hand at the reception counter and a visitor badge will be issued. Please note that it will be manned and will take some time.